1. Introduction
Welcome to Worldwide Immigration. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). These Terms govern your use of our immigration services, including consultations, application assistance, and related activities.
2. Services Provided
- Consultations: We offer professional immigration advice and consultations to assist with visa applications, residency permits, and other immigration-related matters.
- Application Assistance: We prepare, submit, and manage visa and immigration applications on your behalf, ensuring compliance with relevant laws and regulations.
- Additional Services: We may provide other related services, such as document translation, legal representation, and follow-up communications with immigration authorities.
3. Client Responsibilities
By engaging our services, you agree to:
- Provide Accurate Information: Ensure that all information, documents, and statements you provide to us are accurate, complete, and truthful.
- Cooperate: Respond promptly to requests for additional information or documentation necessary to process your application.
- Payment: Pay all fees and charges associated with our services as outlined in the service agreement or invoice.
4. Fees and Payment
- Fee Structure: Our fees for services will be communicated to you in advance and may vary depending on the complexity of the case and the services required.
- Payment Terms: Payments must be made in full as per the payment schedule provided in the service agreement or invoice. Failure to pay may result in suspension or termination of services.
- Refunds: Fees paid for services are non-refundable, except in cases where we fail to deliver the agreed-upon services due to our own negligence.
5. Confidentiality and Data Protection
- Confidentiality: We are committed to maintaining the confidentiality of your personal information. We will not disclose your information to third parties without your consent, except as required by law or as necessary to provide our services.
- Data Protection: Your personal information will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
6. Limitations of Liability
- No Guarantee of Outcome: While we strive to provide the best possible service, we cannot guarantee the success of any visa or immigration application. Decisions are made by immigration authorities and are beyond our control.
- Liability: Our liability is limited to the fees paid for the services provided. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
7. Termination of Services
- Termination by Client: You may terminate our services at any time by providing written notice. However, any fees paid are non-refundable.
- Termination by Us: We reserve the right to terminate our services if you fail to comply with these Terms, provide false or misleading information, or fail to make required payments.
8. Amendments to Terms
We reserve the right to amend these Terms at any time. Any changes will be communicated to you and will apply to future services.
9. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Worldwide Immigration
164, Great South Road Manurewa, Auckland 2102
0228077780
info@worldwideimmigration.co.nz
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with these Terms, please do not use our services.